Chat messages sent to all users not received by mobile clients using @zoom/react-native-videosdk, This message is visible to all users joined via web clients. chat.sendToAll(‘Hey everyone’)

Video SDK UI ToolKit
1

Hi @vic.yang

I got some issue with the UI toolkit here the mobile user not received any message when a host from web sends a message to everyone but one to one message is working can you please provide some solution

Thanks in advance!

2

Hi @Rahul13 Sry for the wait. I can help assist with this. I will reach out to my team to try replicating the issue. Can you please share the version numbers of each SDK you’re using?

3

Hi @ticorrian.heard

Thank you for looking into this concern.

I’m currently using the Zoom Video SDK UI Toolkit (zoom/videosdk-ui-toolkit) version 2.2.0-1 on the web.

For the mobile platforms (iOS and Android), I’m using @zoom/react-native-videosdk version 2.2.0.

I’ve already raised this issue with @vic.yang and @ekaansh.zoom , and they’ve informed me that an internal thread has been created to track it.

4

Duplicate of Message send from web sendToAll(“Hey everyone”) is not received by mobile Client - #10 by Rahul13, let’s track there thanks!