Message send from web sendToAll("Hey everyone") is not received by mobile Client

Chat messages sent to all users not received by mobile clients using @zoom/react-native-videosdk,
This message is visible to all users joined via web clients.
chat.sendToAll(‘Hey everyone’)

However, mobile clients (React Native) using @zoom/react-native-videosdk do not receive this message.

Interestingly, when using the following code to send a message to a specific user, the mobile client does receive the message successfully.
chat.send(‘Hey participant’, userId);

the mobile client does receive the message successfully.