ChatBot questions for Zoom Enterprise

[luislezcair (Luis)]

Description

In my company we have a new Zoom installation with an Enterprise plan. Me and my team are looking forward to have a chatbot app for different purposes. This app will need to access some internal APIs and can’t be accessed from outside the intranet because everything is blocked in this company.

If I understood correctly the docs, I could make a private Chatbot app and just pass it to my teammates (I don’t want/need other people from the company to have it). This app will require admin approval.

I have two questions here:

1. Is there a way to install the app without admin aproval? Only 6 or 7 people might find it useful.
2. Should the app need to have exposed APIs endpoints? (exposed as available from outside the company intranet)

The other approach I was thinking is using the Zoom SDK to make a chatbot that connects to our team channel and read the messages and respond to slash commands.
I have one question here:

1. I need a user account for this bot to use, right? That will need an admin to create this account? Can a free account be used for this purpose?

[tommy (Tommy Gaessler)]

Hey @luislezcair,

@luislezcair

Is there a way to install the app without admin aproval? Only 6 or 7 people might find it useful.

Only Admins can install Zoom Chatbots, but once installed, all users in your Zoom account can use the Chatbot.

@luislezcair

Should the app need to have exposed APIs endpoints? (exposed as available from outside the company intranet)

No, you can call local endpoints and so on.

@luislezcair

I need a user account for this bot to use, right? That will need an admin to create this account? Can a free account be used for this purpose?

You could do this, but I would suggest using a Zoom Chatbot because there is more support and features in our API. But yes, you would need a user account which could be free, however, due note that the Chat / Channel endpoints are user level only.

Thanks,
Tommy