Hello Zoom Developer Support Team,
We are currently migrating from legacy Call Log APIs/webhooks to Call History/Call Element.
Background
We reviewed the Zoom Phone changelog and migration guide, and we also received a direct reminder email about the Call Log deprecation timeline.
We understand migration is required, but we still need exact field-level and endpoint-level dates to finalize our production rollout safely.
References:
Why exact dates matter for us
-
We currently store
call_log_idas a unique relation key in our DB (relationDataId). -
We also use
GET /phone/call_logs/{callLogId}/recordingsin production workflows (periodic status reconciliation and transferred-call recording retrieval).
Because of this, field-level and endpoint-level timeline differences can directly impact production data linkage and recording ingestion.
Could you please clarify the following with exact dates (UTC), if possible?
-
Webhook payload fields (
call_log_id)-
When will
call_log_idbe removed from webhook payloads (if planned)? -
If timelines differ by event family, please specify separately (
call_log,call_history,call_element).
-
-
API response fields in
call_log/call_path-
For APIs planned to change in November 2026, when exactly will IDs inside
call_logorcall_pathbe removed (if planned)? -
Will there be any grace period where both old and new fields are returned?
-
-
GET /phone/call_logs/{callLogId}/recordings-
Is this endpoint planned for deprecation/sunset?
-
If yes, what is the exact deprecation/sunset date and the recommended replacement endpoint?
-
We mainly need timeline and replacement confirmation so we can complete migration without production impact.
Thank you very much.