{"code":3072,"message":"Registration is closed."}

API and Webhooks
1

Description
2020-09-24 03:01:07,284 - INFO c.g.a.c.h.HttpTransport [http-nio-auto-1-exec-5] - -------------- REQUEST --------------
POST https://api.zoom.us/v2/webinars/**********/registrants
Accept-Encoding: gzip
Authorization:
User-Agent: Google-HTTP-Java-Client/1.30.0 (gzip)
Content-Type: application/json; charset=UTF-8
Content-Length: 175

2020-09-24 03:01:07,284 - INFO c.g.a.c.h.HttpTransport [http-nio-auto-1-exec-5] - curl -v --compressed -X POST -H 'Accept-Encoding: gzip' -H 'Authorization: <Not Logged>' -H 'User-Agent: Google-HTTP-Java-Client/1.30.0 (gzip)' -H 'Content-Type: application/json; charset=UTF-8' -d '@-' -- 'https://api.zoom.us/v2/webinars/**********/registrants' << $$$
2020-09-24 03:01:07,286 - INFO c.g.a.c.h.HttpTransport [http-nio-auto-1-exec-5] - Total: 175 bytes
2020-09-24 03:01:07,286 - INFO c.g.a.c.h.HttpTransport [http-nio-auto-1-exec-5] - {"email":"**********","first_name":"**********","job_title":"**********","last_name":"**********","org":"**********"}
2020-09-24 03:01:07,390 - INFO c.g.a.c.h.HttpTransport [http-nio-auto-1-exec-5] - -------------- RESPONSE --------------
HTTP/1.1 400
Date: Thu, 24 Sep 2020 07:01:07 GMT
Content-Type: application/json;charset=UTF-8
Content-Length: 49
Connection: keep-alive
Server: ZOOM
x-zm-trackingid: WEB_23961846f88595c634ab85f933ef7bb6
X-Content-Type-Options: nosniff
Cache-Control: no-cache, no-store, must-revalidate, no-transform
Pragma: no-cache
Expires: Thu, 01 Jan 1970 00:00:00 GMT
Set-Cookie: zm_aid=""; Domain=.zoom.us; Expires=Thu, 01-Jan-1970 00:00:10 GMT; Path=/; Secure; HttpOnly
Set-Cookie: zm_haid=""; Domain=.zoom.us; Expires=Thu, 01-Jan-1970 00:00:10 GMT; Path=/; Secure; HttpOnly
Set-Cookie: cred=16660E5491EB7C907E45FB053A144FA3; Path=/; Secure; HttpOnly
Vary: Origin
Vary: Access-Control-Request-Method
Vary: Access-Control-Request-Headers
X-RateLimit-Category: Light
Set-Cookie: _zm_ctaid=""; Domain=.zoom.us; Expires=Thu, 01-Jan-1970 00:00:10 GMT; Path=/; Secure; HttpOnly
Set-Cookie: _zm_chtaid=""; Domain=.zoom.us; Expires=Thu, 01-Jan-1970 00:00:10 GMT; Path=/; Secure; HttpOnly
Set-Cookie: _zm_ctaid=""; Domain=.zoom.us; Expires=Thu, 01-Jan-1970 00:00:10 GMT; Path=/; Secure; HttpOnly
Set-Cookie: _zm_chtaid=""; Domain=.zoom.us; Expires=Thu, 01-Jan-1970 00:00:10 GMT; Path=/; Secure; HttpOnly

2020-09-24 03:01:07,391 - INFO c.g.a.c.h.HttpTransport [http-nio-auto-1-exec-5] - Total: 49 bytes
2020-09-24 03:01:07,391 - INFO c.g.a.c.h.HttpTransport [http-nio-auto-1-exec-5] - {"code":3072,"message":"Registration is closed."}

Error
{"code":3072,"message":"Registration is closed."}

Which App Type (OAuth / Chatbot / JWT / Webhook)?
OAuth

Which Endpoint/s?
POST https://api.zoom.us/v2/webinars/**********/registrants

Additional context
When adding a registrant, we are receiving this error message, there are successful requests for the same webinar at almost the same time

2

Hey @eric3,

Can you let me know the Webinar UUID for the webinar that you ran into this error on? This will help me to further investigate.

Thanks!
Will

3

is this id? in request URL path : 85901536869

4

Hey @eric3,

Thanks for providing that ID, this was helpful for taking a closer look.

Have you run into this error since? I’m wondering if this could have been due to a race condition, if you were trying to register several users within a short period of time.

Thanks,
Will

5

i agree with you, because i saw this response header:

it should be rate error. but it haven’t return another rate error header, like : X-RateLimit-Type or Retry-After and response code should be 429, is it zoom side error?

6

Hey @eric3,

That’s correct, if you’re hitting your rate limit you should receive a 429 error. When you space your requests apart, are you still seeing this issue? Similarly, are you receiving any error messages for too many concurrent requests?:

Let me know—thanks!
Will

7

seems not reproduce now,
About X-RateLimit-Category: Light , i can found it on all of our zoom response. So, this header can’t help us find issue. there should be another issue.

8

Hey @eric3,

If you encounter this again and are able to reproduce, please let me know. In regards to the rate limit category, let me know if you have another question here.

Thanks,
Will

9

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