Participant registration in webinar causing some issue

API Endpoint(s) and/or Zoom API Event(s)
url- https://api.zoom.us/v2/webinars/96973240175/batch_registrants
body - {
“auto_approve”: true,
“registrants”: [
{
“email”: “jchill@example.com”,
“first_name”: “Jill”,
“last_name”: “Chill”
}
]
}

Description
Getting error message while adding registrant in the meeting.
Account type - Business

Error?
{“code”:3000,“message”:“You have reached the limit for the number of attendees you can add. Contact Zoom Support for more information.”}

How To Reproduce
Simply add any new participant in this webinar and you will get the above error.

@largeclass Hope you will be fine.

Are you following

  • Rate Limit :point_down: 10 req/sec with Pro Plan & 40 req/sec with Bus+
  • Use this API to register up to 30 registrants at once for a scheduled webinar that requires registration.

Please reply if any query still. Thanks

Yes i’m following 10 request / sec rate limit although i’ve business account.

But i’ve got this issue for a single request as well.

@largeclass what limit you have with Webinar Registrants?

Once you face code:3000 then please try to request /webinars/{webinarId}/registrants and compare your limit and registrants count and calculate if is there any registrant limit available or not.

Possible code:3000 in response

@freelancer.nak We have limit of 500 attendees but not on number of registrants and also when creating webinar we are giving registrants_restrict_number = 0 so that there is no limit(max - 20000 as per zoom) in number of registrations via API. Also we are unable to register in webinar having 0 registrants.