Recently we’ve been having issues where registrants are not going being pushed into the webinars once created and although it can be a few registrants per event, we’ve had a case over the weekend where it was set up on Marketo, but after changing the registrant status from ‘invited’ to ‘Registered’ we have been served a ‘registration error’ for all 70 registrants. The webinar is on the 12th, so I’d assume it isn’t to do with the date, but I can’t see any issues with the set up or API, as other webinars have allowed people to register. I’ve included the webinar ID and our Marketo LP for reference below:
Zoom Webinar ID: 982 8363 9421
Marketo LP: https://pages.crimsoneducation.org/PathwaytoUKMedschoolsEN.html
One idea I’m not too sure on if it could be the issue, is reaching the max API logs, as I have seen this pop up in the API Call logs on out account.
Which App Type (OAuth / Chatbot / JWT / Webhook)?
Zoom API - Marketo Launchpoint