Compliance API returning "invalid_request"

[venugopalverma01 (Venugopal)]

Description
I am unable to successfully report completion of deauth event processing to /oauth/data/compliance

Error
Request failed with status code 400

Which App Type (OAuth / Chatbot / JWT / Webhook)?
OAuth

Which Endpoint/s?
https://api.zoom.us/oauth/data/compliance

How To Reproduce (If applicable)
Steps to reproduce the behavior:

1. Post request with options = {
   method: ‘POST’,
   url: ‘https://api.zoom.us/oauth/data/compliance’,
   headers: {
   ‘content-type’: ‘application/json’,
   authorization: ‘Basic aaa’
   },
   body: {
   client_id: ‘bbb’,
   user_id: ‘’,
   account_id: ‘’,
   deauthorization_event_received: {
   user_data_retention: ‘false’,
   account_id: ‘’,
   user_id: ‘’,
   signature: ‘’,
   deauthorization_time: ‘2021-02-04T10:20:46.848Z’,
   client_id: ‘’
   },
   compliance_completed: true
   },
   json: true
   };

2. See response {
   “reason”: “Invalid client id or client secret”,
   “error”: “invalid_request”
   }

Additional context
I am using production credentials for all this.
At first I was getting response from compliance as { “reason” : “Internal Error” , “error” : “invalid_request” }.
After sometime I started getting response as { “reason” : “Invalid client id or client secret” , “error” : “invalid_request” }

[MaxM]

Hey @venugopalverma01,

Thank you for reaching out to the Zoom Developer Forum. Just to clarify, have you confirmed that the client_id you’re using works for other requests?

If so, please send an email to developersupport@zoom.us with a link to this thread as well as the full request you’re making, including the client_id.

Thanks,
Max

[venugopalverma01 (Venugopal)]

My issue got solved.

I have included the URL of my source - from which I am sending the post request to Compliance API, in the list of Whitelist URL.
Before I was to sending the request from sources like postman and https://marketplace.zoom.us/docs/api-reference/data-compliance/data-compliance/compliance rather than from my source code.

Thanks.

[MaxM]

Hey @venugopalverma01,

I’m glad to hear that resolved your issues! If you encounter any further issues or questions, please don’t hesitate to reach out.

Thanks,
Max