Constant SDK Restart Issue During Live Stream

I am encountering a recurring issue with the Zoom SDK where the SDK constantly restarts upon joining a live stream, kicking me out of the stream, and then re-entering. In the console, I can see the following errors:

  • ONCLOSE Reconnect websocket start to resetWebclient
  • resetWebclient
  • destroy SDK

This issue does not occur during all my activities; it happened only in this specific case with approximately 30 viewers.

SDK Version:

  • @zoom/meetingsdk: "^3.6.0"


Hello,

I’m following up on my original post regarding the recurring SDK restart issue I’m experiencing. Despite reporting this problem, I haven’t yet received any assistance or guidance on how to resolve it.

To reiterate, I’m encountering a constant restart loop with the Zoom Meeting SDK (@zoom/meetingsdk: "^3.6.0") when joining certain live streams.

Problem Description: Upon joining a particular live stream, the SDK enters a cycle where it disconnects and reconnects. During this process, I observe the following errors in the console:

ONCLOSE Reconnect websocket start to resetWebclient resetWebclient destroy SDK