Contact Center HTTP Widget

Contact Center
1

For the “HTTP Call” Widget in Zoom Contact Center flows, there is the option to map a result path to a variable after the HTTP request is completed, however the documentation is lacking and we cannot determine the exact path format that the widget is looking for. Customizing the Http Call widget

The response comes back in a JSON

3

Hi @emily.garner

The response uses JSON dot Notation.

If you have an array in the JSON, we start counting the first item as number 1 in the JSON dot Notation.

{
  "name":"Justin",
  "tickets":[
     {
       "id":"100",
       "status:"open"
     },
     {
       "id":"200",
       "status:"closed"
     }
  ]
}

name=Justin
tickets.1.status = open
tickets.2.id = 200

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