Contact Center

Zoom Virtual Agent The Zoom Virtual Agent (ZVA) is an AI-powered chatbot. It delivers customer support, responds to inquiries, and executes tasks in a conversational style. For details, see Zoom Virtual Agent Support. Contact Center Android Ask questions specific to the Android SDK here. Contact Center iOS Questions specific to the iOS SDK can be answered here.

Topic	Replies	Views	Activity
About the Contact Center category Contact Center	0	2412	August 26, 2022
Edit Contact Centre address book Contacts via Desktop client Contact Center	0	4	July 23, 2024
How auto save to archive meeting file by menu? Contact Center video-sdk	0	4	July 22, 2024
Script in Botflow not working Zoom Virtual Agent	0	2	July 17, 2024
Using an integrity hash Contact Center securityreview	0	45	July 2, 2024
Zoom Contact Center and Recording Controls Contact Center	1	123	June 20, 2024
Unusual Wrap-up Duration / CC not catching status change Contact Center	0	101	May 22, 2024
Unable to retrieve transcripts file with Contact Center API Contact Center	5	393	May 21, 2024
Download Transcript URL No Longer Returning Transcript as Text Contact Center	1	133	May 14, 2024
Chat does not show up in browser when using Campaign Contact Center	1	173	April 30, 2024
Web Chat errors using zcc-sdk.js / Campaign embedded web tag - Not working Contact Center	2	1212	April 30, 2024
Zoom Virtual Agent(AI Management) Zoom Virtual Agent	0	207	April 2, 2024
Zoom CC Embed Conferencing Issues Contact Center	3	202	April 1, 2024
Zoom Contact Center Smart Embed, Administration integration Contact Center	4	1381	December 27, 2023
Increase Limitation Contact Center	1	248	March 12, 2024
Is there a way to open the Zoom Virtual Agent via a URL? Contact Center webhooks , api	3	326	March 6, 2024
Requesting for zcc-sdk.js older version URGENTLY Contact Center	0	328	February 25, 2024
Zoom Contact Centre API - supported flows and user lists Contact Center	0	730	February 13, 2024
Missing scopes for Server to Server apps Contact Center	3	374	February 12, 2024
Error For Integrate ZCC SDK In My Natice Code React And Express Js Contact Center contact_center	4	511	February 8, 2024
Ssue with Zoom Contact Center Smart Embed Integration in React Project Contact Center api , sdk	4	805	February 8, 2024
Can't connect to an audio in the second engagement Contact Center	13	924	January 8, 2024
INVALID_OPERATION Camera is starting, please wait Contact Center	1	521	January 5, 2024
How should I update the Contact Center SDK for web? Contact Center	1	868	December 15, 2023
Zoom Contact Center \| Developer Logs Contact Center api , contact_center	3	915	December 13, 2023
Script widget \| Get phone number Contact Center	3	637	December 6, 2023
Engagement is not started in iOS on web Contact Center	2	600	November 20, 2023
No conferencing event in Zoom Contact Center API Contact Center api , websockets , contact_center	5	1004	November 10, 2023
Zoom Contact Center Flow Development Audio/Image upload issue Contact Center	1	904	November 8, 2023
Not able to Upload media in ZOOM contact center Contact Center	0	922	October 31, 2023