Hi,
I have configured the HTTP Call node in my Zoom Contact Center flow, and it is successfully returning a response. However, I would like to extract and store the “status” field from the API response into a variable. Could you please guide me on how to specify the correct path to access this field in the HTTP Call node? I’ve attached the API response for your reference.
Thank you!
{
“ticket”: {
“url”: “”,
“id”: 4,
“external_id”: null,
“via”: {
“channel”: “sample_ticket”,
“source”: {
“from”: {},
“to”: {},
“rel”: null
}
},
“created_at”: “2025-06-24T09:39:57Z”,
“updated_at”: “2025-06-24T09:39:57Z”,
“generated_timestamp”: 1750757997,
“type”: null,
“subject”: “SAMPLE TICKET: Do I put it together?”,
“raw_subject”: “SAMPLE TICKET: Do I put it together?”,
“description”: “Hey there, I’ve been browsing your site and I keep seeing this term "Flat Pack Delivery".\n\nI’m not sure what this really means. Does it shorten my waiting time for delivery or does it just make the package smaller?\n\nAnd once the flat packed item arrives, does this mean I have to put it together?\n\nYour help in clarifying this would be much appreciated!\n\nThanks,\nSoobin Do”,
“priority”: “normal”,
“status”: “open”,
“recipient”: null,
“requester_id”: 20767253177884,
“submitter_id”: 20767253177884,
“assignee_id”: 20767213366556,
“organization_id”: null,
“group_id”: 20767237331356,
“collaborator_ids”: ,
“follower_ids”: ,
“email_cc_ids”: ,
“forum_topic_id”: null,
“problem_id”: null,
“has_incidents”: false,
“is_public”: true,
“due_at”: null,
“tags”: [
“delivery”,
“sample_ticket”
],
“custom_fields”: ,
“satisfaction_rating”: {
“score”: “unoffered”
},
“sharing_agreement_ids”: ,
“custom_status_id”: 20767222165276,
“encoded_id”: “6R294J-XZ5Y2”,
“fields”: ,
“followup_ids”: ,
“ticket_form_id”: 20767222081692,
“brand_id”: 20767222142108,
“allow_channelback”: false,
“allow_attachments”: true,
“from_messaging_channel”: false
}
}