Create User API

API and Webhooks
1

Description
Inviting users with active zoom account sometimes throws an error and sometimes sends the user an email to offer them to migrate their account.

Error
{“code”:1009,“message”:“The user mzaglifa@Gmail.com already holds an active account.”}

Which App Type (OAuth / Chatbot / JWT / Webhook)?
Knowing the endpoint/s can help us to identify your issue faster. Please link the ones you need help/have a question with.
JWT - Create User API - Create option

Which Endpoint/s?
Knowing the API endpoint/s can help us to identify your issue faster. Please link the ones you need help/have a question with.

2

Hey @sales1

Thanks for posting on the Zoom Devforum! I am still learning, but I will try my best to help answer your question. :slightly_smiling_face:

Checkout these related threads that may have the answer you are looking for:

If these threads did not help, please let us know by replying back here and someone from the Developer Relations team will get back to you shortly.

Thanks,
DeveloperBot

3

Those do not solve the issue.

4

Hey @sales1,

Is that user already a user on your account by any chance? Can you also confirm which plan you’re on? I’m happy to help look into this.

Thanks!
Will

5

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