Creating meeting registrant in zoom

Description

I created a zap that takes a signup in memberpress, creates a zoom registrant for our meeting.
and then triggers a welcome email sequence in mail chimp

Error

The create meeting registrant could not be sent to Zoom.
The app returned “User does not exist:.”.

Screen Shot 2021-01-07 at 3.42.04 PM|690x354

from zapier

Hey @rafanahealing

Thanks for posting on the Zoom Devforum! I am still learning, but I will try my best to help answer your question. :slightly_smiling_face:

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Thanks,
DeveloperBot

This thread did not help.
I am looking to automate the meeting signup process for zoom meeting
when people join my course. But zoom-zapier interface tells me that

Hey @rafanahealing,

Just to confirm, have you followed this guide on setting up Zapier? If so, please confirm that the JWT that you are using to add a registrant also owns the meeting.

If neither of those steps are helpful, please provide the meeting ID involved here and I’ll investigate further.

Thanks,
Max

Hi Max

is it possible that asking users to authenticate for the meeting causing this?
we did set up a zap that registered attendees in zoom after signup through acuityand it worked like magic.

here is how we are using this zap

when someone signs up for our ongoing circle membership, zapier decides if they are in onoe of our membership programs, if they are in either the monthly or annual program then zapier adds them as a registrant in our zoom meeting, sets tags in mailchimp, and that triggers welcome and meeting credentials for the zoom meeting through malchimp automation. I know it sounds like a rube goldberg invention, if you dont know what that is it’s kind of a kluge, but I like that fact that it can be done with automation. You may have a much simpler way. AND I AM ALL EARS. Thanks for your help Max. I am an old engineer learning new tricks quickly. And I am glad you are here.

zap name is

“Membership for Source Course sends zoom registration and tags in mailchimp”

Hey @rafanahealing,

Thank you for providing more information on the setup that you have. I know that sometimes these integrations can feel like Rube Goldberg machines and I do appreciate that reference. Looking at what you’re doing, in terms of integrating with your membership programs, this does actually seem like one of the simpler methods to accomplish this. Zapier does have some truly magic feeling functionality.

From here, I think you’re right about a user needing to be authenticated with Zoom in order to complete this request. If you want to ensure that a user is authenticated, make sure that you require authorization either by using the meeting_authentication field of the Create a Meeting API or through the Zoom Portal

image

Let me know if that helps.

Thanks,
Max

SO If I require authentication then the zap will not function unless the person is already registered with zoom?
Or can I authenticate automatically and register them for zoom.
And as I ask the question I see that that is probably not possible

Hey @rafanahealing,

Depending on the meeting settings, it is possible that the Zoom user needs to be authenticated first. Are you able to provide the meeting ID where this is happening? I’ll check the meeting settings to see if anything can be changed on our end or if this is related to how the Zap makes the request.

Thanks,
Max

HI
Meeting ID: 967 9562 1279
the source circle

thanks