Description Up until the latest SDK we could use Custom UI, but it is no longer reported as supported and setting enableCustomMeeting has no effect. We have verified with the sample project as well. This is extremely urgent for us as we have been waiting over 2 months for this SDK release to fix m…

We also have the same issue in our application, which is made from objective-c. It works well with v5.5.12511.0421 but not v5.7.1. I found the method [[MobileRTC shareRTC] isSupportedCustomizeMeetingUI] always return NO. In the past Zoom Client SDK, it returns YES after [service sdkAuth] method h…

The same happen with the Windows SDK, API Version v5.7.1. The call to ICustomizedUIMgr::HasLicense will return SDKERR_NO_PERMISSION. The demo sample is not working anymore, because of this returned error code. With the version 5.5.x it has returned SDKERR_SUCCESS and the sample was working. Is this …

Hey @jeremy.provost , Thanks for using the dev forum! The Custom Meeting UI is indeed still supported. This is troubling to hear that this is not working for you all. I am going to investigate right now. Stay tuned. Thanks! Michael

Hey @jeremy.provost , @Weisheit , @IDevDev , We have identified the root cause of this issue and will release a hotfix for it soon. Thank you all for bringing this to our attention. Thanks! Michael

I see that the iOS SDK has been updated and appears to fix this issue. I downloaded the latest version: 5.7.1.644. Thanks for the quick turnaround.

Hey @jeremy.provost , Awesome! I am happy to hear. @Weisheit @IDevDev Please update when you get a chance and let me know if you run into any issues. Thanks! Michael

I see that the issue is fixed by the version 5.7.1.644. Thank you.

I can confirm that the bug is fixed for the Windows SDK version too. Thank you!

I have another question. In your sample code, the following method is called with an invalid IVideoRenderElement pointer: File: custom_ui_mgr.cpp line 95 Original code: void CCustomizeInMeetingUIMgr::onRenderDataTypeChanged(ZOOM_SDK_NAMESPACE::IVideoRenderElement* pElement, ZOOM_SDK_NAMESPACE::Vi…

Custom UI no longer available

Meeting SDK

jeremy.provost (Jeremy) August 17, 2021, 12:46pm 3

Looks like there is a similar, but different, issue with custom UI on Android as well. Can't join meeting with cutomized UI in v5.7.1.1266

Topic		Replies	Views
Latest iOS Zoom SDK does not allow custom meeting UI iOS	4	648	December 6, 2023
Sometimes non-customized Zoom Meeting window appears while using custom UI feature macOS	3	713	April 30, 2021
How can i customize meeting UI on iOS device? iOS	1	1086	June 28, 2018
meetingSettingsHelper.setCustomizedMeetingUIEnabled(true) can't be Invalid Android	3	946	September 26, 2018
Default zoom meeting UI intermittently appears when using customized UI macOS	4	612	July 28, 2021

Custom UI no longer available

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