Daily usage reports show more participants than meeting reports

We host meetings where registration is required. Later, I use the meeting report endpoint to get attendance data.

Since meeting IDs are deleted after 30 days, for older meetings I looked at the daily usage reports. We rarely have more than one meeting per day, so there should be a direct correspondence.

As several topics here have noted, the meeting report has many duplicate entries due to network disconnects etc, so I merge them using the email address as a unique identifier.

For the meetings younger than 30 days, so I can see them in both report types, the usage report shows 10-20% more participants. Why is this? What is missing from the meeting report?

Which App Type (OAuth / Chatbot / JWT / Webhook)?

Which Endpoint/s?

How To Reproduce (If applicable)
For the meeting report I am passing page_size=300 to eliminate pagination. The meetings have fewer than 100 participants (though more than 100 records are often returned due to the duplicate issue) so it shouldn’t be a problem.

Additional context
I can provide meeting IDs in a PM if a dev would like to look into this.

Hi @patmad,

Thanks for reaching out about this, and happy to help. I’ve just DM’d you for some additional details.


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