When I attempt to use the Local Test option to install the dev version of my chatbot app, the authorization succeeds but when the Zoom client opens I get an error message saying “Failed to open chat”. The chat bot is not present in the client. I can then uninstall the app from the Local Test page again.
Failed to open chat
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Which App Type (OAuth / Chatbot / JWT / Webhook)?
The app is a chatbot.
Hi, thanks for responding.
I don’t have the deep link URL directly in the App Credentials section. The URL I have there points to my Flask application which in turn redirects to the deep link URL.
I have confirmed that the URL matches what I expect wrt containing the correct JID value.
Does that perhaps indicate some other issue?
I don’t have a production install yet as I am just testing.
The version I have is 4.6.4 (17409.0120). I downloaded and installed it today so it should be the latest version.
Would it help to have logs from Zoom? Apparently I would need to install a support package in order to create the logs?