Disable Cancel and Deny Emails when called through the API

API and Webhooks
1

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Description
I need all emails from zoom to be disabled to our users. They have our domain whitelisted and are not going to whitelist the emails coming from zoom. We were able to disable all other emails EXCEPT when a person cancels their registration (zoom still sends out the email)

Which App Type (OAuth / Chatbot / JWT / Webhook)?
JWT

How To Reproduce (If applicable)
Steps to reproduce the behavior:

  1. Register someone into a webinar as “approved”
  2. Update their status to “cancel” or “deny”
  3. The email goes out regardless

Additional context
We can’t find anyplace in the zoom web interface to disable those specific emails coming from zoom. HELP!

2

Hi @JTrelfa,

I believe the setting you’re looking for should be available via our Update Meeting API:

image

Setting this to false should ensure registrants don’t receive email notifications for this. Note that it can also be set upon creation.

Let me know if this helps!
Will

3

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