Discrepancy between Reporting API and Admin reports for cloud recordings

API and Webhooks
,
1

I’m seeing what appears to be a discrepancy between the Zoom Admin portal and the Reporting API regarding cloud recording utilization.

I have a meeting that I can confirm was recorded to the cloud. The recording was successfully processed and later deleted after being imported into Panopto, but the Zoom Admin portal’s Meeting and Webinar History report still correctly indicates that the meeting used cloud recording.

However, calling:

GET /v2/report/history_meetings?from=2026-07-07&to=2026-07-07&date_type=start_time&report_type=all

returns the meeting with the following values:

"feature_used": {
  "record_to_cloud": false,
  "smart_recording": true
}

(Complete json response can be found below)

Why would the API say cloud recording was not used when that’s obviously not correct?

I’m also not sure how smart recording could be true and cloud recording could be false. My understanding is that Smart Recording requires a cloud recording. I also wouldn’t expect deleting the cloud recording after processing to change historical reporting data.

Is feature_used.record_to_cloud expected to reflect whether a cloud recording currently exists, or whether the meeting was recorded to the cloud at the time it occurred? Or is this a known issue with the Reporting API?

Thanks!

{
      "meeting_uuid": "REDACTED",
      "meeting_id": REDACTED,
      "type": "Meeting",
      "host_display_name": "Chaz Barbour - Notre Dame",
      "host_email": "REDACTED",
      "start_time": "2026-07-07 18:00:17",
      "end_time": "2026-07-07 18:27:52",
      "topic": "ND/Zoom Troubleshooting",
      "participants": 6,
      "duration": 28,
      "total_participant_minutes": 96,
      "department": "Cloud Collaboration Services",
      "group": [
        "Feature Testing Group",
        "Standard Account (No Premium Services)"
      ],
      "source": "Zoom",
      "unique_viewers": 0,
      "max_concurrent_views": 0,
      "create_time": "2026-07-07 16:49:08",
      "feature_used": {
        "screen_sharing": true,
        "video_on": true,
        "remote_control": false,
        "closed_caption": false,
        "breakout_room": false,
        "language_interpretation": false,
        "telephone_usage": false,
        "in_meeting_chat": true,
        "poll": false,
        "join_by_room": false,
        "waiting_room": false,
        "live_transcription": false,
        "reaction": false,
        "zoom_apps": false,
        "annotation": false,
        "raise_hand": false,
        "virtual_background": true,
        "whiteboard": false,
        "immersive_scene": false,
        "avatar": false,
        "switch_to_mobile": true,
        "file_sharing": true,
        "meeting_summary": true,
        "meeting_questions": true,
        "record_to_computer": false,
        "record_to_cloud": false,
        "live_translation": false,
        "registration": false,
        "smart_recording": true,
        "multi_speaker": false,
        "meeting_wallpaper": false,
        "gen_ai_virtual_background": false,
        "multi_share": false,
        "document_collaboration": false,
        "portrait_lighting": false,
        "personalized_audio_isolation": false,
        "color_themes": false
      }