DLP required for webhook

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Zoom webinar.chat_message_sent endpoint
I am working on a project that requires retrieving chat message during live webinar.

Description
I am able to receive other events like webinar.started and webinar.ended. But the webinar.chat_message_sent does not work

Error?
webinar.chat_message_sent is not triggered

How To Reproduce
Steps to reproduce the behavior:
1. I setup my endpoint properly
2. Handles the response from zoom according to guide
3. webinar.chat_message_sent is not triggered
4. Searched the forum but all of them are closed without any solutions.

Hi,
Could you please check whether Chat Webhooks are being sent in your Webhook logs?

Hi,
I’ve checked them and didn’t receive any. The logs only showing if a webinar is deleted, started, created, etc…

Hi @waikit
As you can see in our Documentation, this is a feature that has to be enabled by our Support team

Please make sure to reach out to them here: