Using this template helps us debug your issues more effectively
Description
Does cloud-recording-plans require zuora rate plan settings?
Error
An error message below occur
“There is no zuora rate plan charge mapping for plan code:cmr_100GB_yearly”
when trying to purchase cloud-recording-plans 100GB yearly
from Add an Additional Plan API.
Which App Type (OAuth / Chatbot / JWT / Webhook)?
Add an Additional Plan API
Cloud Recording plans
cmr_100GB_yearly Cloud Recording One Year 100 GB Monthly Usage
cmr_500GB_yearly Cloud Recording One Year Prepay 500 GB Monthly Usage
cmr_3TB_yearly Cloud Recording One Year Prepay 3 TB Monthly Usage
The same error message occur when trying to purchase
cloud-recording-plans 500GB yearly
cloud-recording-plans 3TB yearly
[request]
{
“type”: “cmr_100GB_yearly”,
“hosts”: 1
}
[response]
{
“code”: 3231,
“message”: “There is no zuora rate plan charge mapping for plan code:cmr_100GB_yearly”
}