Does cloud-recording-plans require zuora rate plan settings?

Using this template helps us debug your issues more effectively :slight_smile:

Description
Does cloud-recording-plans require zuora rate plan settings?

Error
An error message below occur
“There is no zuora rate plan charge mapping for plan code:cmr_100GB_yearly”
when trying to purchase cloud-recording-plans 100GB yearly
from Add an Additional Plan API.

Which App Type (OAuth / Chatbot / JWT / Webhook)?
Add an Additional Plan API

Cloud Recording plans
cmr_100GB_yearly Cloud Recording One Year 100 GB Monthly Usage
cmr_500GB_yearly Cloud Recording One Year Prepay 500 GB Monthly Usage
cmr_3TB_yearly Cloud Recording One Year Prepay 3 TB Monthly Usage

The same error message occur when trying to purchase
cloud-recording-plans 500GB yearly
cloud-recording-plans 3TB yearly

[request]
{
“type”: “cmr_100GB_yearly”,
“hosts”: 1
}
[response]
{
“code”: 3231,
“message”: “There is no zuora rate plan charge mapping for plan code:cmr_100GB_yearly”
}

Hello @nakanishi

Thank you for reaching out to the Zoom Developer Forum, I am happy to help here!
For this inquiry, please open up a ticket with Support here:

They will be able to guide you on this topic.
Best,
Elisa

Hi @elisa.zoom
Thanks for your kind reply.
I will try to open up a ticket with Support.

Best Regards,

1 Like

Good to hear! @nakanishi

Thank you and feel free to reach out back to us if you need anything else!

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.