Does cloud-recording-plans require zuora rate plan settings?

Using this template helps us debug your issues more effectively :slight_smile:

Description
Does cloud-recording-plans require zuora rate plan settings?

Error
An error message below occur
“There is no zuora rate plan charge mapping for plan code:cmr_100GB_yearly”
when trying to purchase cloud-recording-plans 100GB yearly
from Add an Additional Plan API.

Which App Type (OAuth / Chatbot / JWT / Webhook)?
Add an Additional Plan API
https://marketplace.zoom.us/docs/api-reference/other-references/plans/#cloud-recording-plans

Cloud Recording plans
cmr_100GB_yearly Cloud Recording One Year 100 GB Monthly Usage
cmr_500GB_yearly Cloud Recording One Year Prepay 500 GB Monthly Usage
cmr_3TB_yearly Cloud Recording One Year Prepay 3 TB Monthly Usage

The same error message occur when trying to purchase
cloud-recording-plans 500GB yearly
cloud-recording-plans 3TB yearly

[request]
{
“type”: “cmr_100GB_yearly”,
“hosts”: 1
}
[response]
{
“code”: 3231,
“message”: “There is no zuora rate plan charge mapping for plan code:cmr_100GB_yearly”
}

Hello @nakanishi

Thank you for reaching out to the Zoom Developer Forum, I am happy to help here!
For this inquiry, please open up a ticket with Support here:

They will be able to guide you on this topic.
Best,
Elisa

Hi @elisa.zoom
Thanks for your kind reply.
I will try to open up a ticket with Support.

Best Regards,

Good to hear! @nakanishi

Thank you and feel free to reach out back to us if you need anything else!