Does the Mac SDK support IPV6？

[wangyx (W)]

Does the Mac SDK support IPV6？

We tried to run it in IPV6 and found that the SDK could not be authenticated

[carson.zoom (Carson)]

Hi wangyx,

Thanks for the post. Are you getting any errors when using IPv6?

Thanks!

[wangyx (W)]

SDK authorization failed callback

[carson.zoom (Carson)]

Hi wangyx,

Thanks for the reply. Could you provide the SDK log or crash log? Our Mac SDK supports IPv6 so we would need more information to identify the issue you are facing.

To retrieve SDK log, you need to call - (void)enableDefaultLog:(BOOL)enable and pass YES before initialize SDK, and you can find the log file here: ~/Library/Logs/[app name]

Thanks!

[dmiskiew]

Hey @carson.zoom,

@carson.zoom

you can find the log file here: ~/Library/Logs/[app name]

I found the log file, but I have no idea how to read it - the content looks like on the screenshot:

Could you tell me which tool I should use to open it?

[carson.zoom (Carson)]

Hi @dmiskiew,

The log file is encrypted to protect your privacy and it will only be used to help us to troubleshoot the issue you are facing.

Thanks!