Does updating presence status from Web API require active login on an official client?

API and Webhooks
1

Description

I would appreciate some clarification of the requirements to update a user’s presence status using the Web API.

The updatePresenceStatus section of the Zoom Meeting API says:

Note that a user’s presence status cannot be updated via this API if the user is not logged in to the Zoom client.

The above statement implies that a user only needs to be logged in to a Zoom client in order for this functionality to work.

However, in my testing of this endpoint, it appears that a user must be logged into and actively running an official Zoom client in order for this to work.

Is this the intended functionality?

If so, is there a way to treat a custom built app using a Zoom SDK as the required client?

API Endpoint

updatePresenceStatus

2

Hi @noah1

Thanks for reaching out to the Zoom Developer Forum! I am happy to help here!
Yes, the user must be logged into the official Zoom client so you can use this endpoint.

I just did some testing on my end and if you are trying to change the presence_status of a user that is not logged into the Zoom Client, you will get an error:

{
    "code": 5301,
    "message": "Request to update the presence status of this user failed."
}

About this

If so, is there a way to treat a custom built app using a Zoom SDK as the required client?

Allow me some time to gather more information on this matter and will come back to you with an update!
Thanks
Elisa

3

Hi Elisa,

Thank you for the quick response on the matter. That error code aligns with my experience in testing as well.

And I appreciate you looking into the matter further.

Thanks,

Noah

4

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