Domain Validation Needed

Domain validation using DNS TXT and Website META are both failing to validate XOGO dot io. We were able to use dnschecker and verify the TXT was properly set. We think that Zoom servers may be caching something incorrectly from a previous domain check from a different account which used a different verification token.

Unfortunately we did a domain check XOGO dot io from a different test account versus production account with a different token. It succeeded but now we are not able to verify using the production account. Please advise on next steps.

Hello,

Thank you for reaching out in relation to Our Domain Validation process, the next steps will be sent to you via DM. Please refer to our domain validation resource: https://devforum.zoom.us/t/domain-validation-explanation/87699 for any further questions you may have about the process.

Thank you.

Still doesn’t work. Neither the token provided by the UI or the different token you provided above. However, DNS servers are correct. Can we get help with a resolution?

@XOGO

Hello team,

We apologize for the delay in the resolution.
I have sent you a message to get this resolved quickly.

Best,