Domain Verification Issue

Description

Trying to verify our domain so we can submit our app. After adding the domain, the Domain Validation page never returns a verification token for any method (TXT, HTML file, etc). Every method shows an empty value, so we have nothing to publish to DNS or serve from our site.


Error

No explicit error message—just blank tokens. Example output for TXT method:

Copy and paste this value: zoom-domain-verification=

Troubleshooting Routes

  • Logged out / in, cleared cache, tried Chrome, Firefox, Safari.
  • Checked Zoom Developer Changelog & forum posts; found many similar reports.
  • No proxy or ad-block extensions active.

How To Reproduce

  1. Zoom App MarketplacePublish your appApp SubmissionVerify DomainsVerify
  2. Select Add TXT Record to your domainNext
  3. Observe that verification method show an empty token/value.

Because the token is missing, verification cannot proceed and Verify Domain fails.


Request:
Could Dev Support reach out to us via DM to generate a proper token for our domain? This is the last blocker before submission.

@kwaku.nyante @catalina.diaz

I am following up on this issue. Tagging @elisa.zoom as well.

Hey @Orchid
Happy to help!
I will send you a DM, please follow up accordingly