Domain validation not working

Hi,

Even though we seem to have followed all the steps for the domain validation, we always get the error “can not access the html file, please be sure the file uploaded correctly and retry”. Can you help with next steps?

Thank you.

Hello,

Thank you for reaching out in relation to Our Domain Validation process. The next steps will be sent to you via DM (Direct Message). Please refer to our domain validation resource: Domain Validation Explanation for any further questions you may have about the process.

Thank you.

Hey @nigel.hughey,

I don’t seem to have gotten anything? Or maybe I’m looking in the wrong place because I can’t find my DMs anywhere.

Hi,

A message was sent to your dev forum inbox with the next steps. Please let me know if you didn’t receive it

I have received it and replied with the request information. Thank you!

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