Downloading a video from the url returns soft 401 html page

When an account has Share cloud recordings only with members of my account enabled and you try to download without an access token, the url returns an html page with response code 200, and some text in the middle of the page that says No permission (200). This is very unhelpful if you are trying to do this in code. The server should return a 401 response, even if it does return an html page. This will at least tell you what is going on if you are running this in code.

Example url:<reallylongstringofnumbers/letters>

How To Reproduce (If applicable)
Steps to reproduce the behavior:

  1. Get a download url for a meeting where Share cloud recordings only with members of my account is enabled on the account.
  2. Paste the url into a browser where you are not logged in to zoom.
  3. See the html response & status code is 200

Screenshots (If applicable)
If applicable, add screenshots to help explain your problem.


Thanks for the post @zoom-test,

We will work on fixing that error page.

In the meantime, to download private / password protected cloud recordings, follow these steps:


Thanks for the reply @tommy

1 Like

Happy to help! :slight_smile: