Electron + Web SDK (still) not working

Description
This is a continuation of Electron + WebSDK Screensharing not working (@zoomus/websdk v1.7.10) which does not appear to be fixed.

We are using the Zoom Web SDK (v1.9.0) through an Electron app, and it is not allowing to “Join by computer audio”. This appears to be a WebRTC problem.

Error
Currently can’t extract console error - will get back on this.

Which version?
Web SDK version 1.9.0.

Device (please complete the following information):

  • OS: Windows, macOS, Linux (tried all)
  • Version: Electron 11.2.1, 12 beta
  • Browser: Chromium/Electron

Additional context
I can share code or access to our platform in a direct message.

Hi @propty-dev,

Thanks for reaching out about this.

Can you please share a screenshot of the relevant browser console error you’re seeing when you have a chance?

Thanks!
Will

This is the error in the Electron terminal console:

[16472:0214/143825.602190:ERROR:webrtc_video_engine.cc(3308)] Absent receive stream; ignoring clearing encoded frame sink for ssrc 0
[16472:0214/143825.803735:ERROR:dtls_transport.cc(129)] DtlsTransport in connected state has incomplete TLS information
[16472:0214/143825.803760:ERROR:dtls_srtp_transport.cc(216)] No DTLS-SRTP selected crypto suite
[16472:0214/143826.228087:ERROR:dtls_transport.cc(129)] DtlsTransport in connected state has incomplete TLS information
[16472:0214/143826.228113:ERROR:dtls_srtp_transport.cc(216)] No DTLS-SRTP selected crypto suite
[16472:0214/143829.129321:ERROR:audio_rtp_receiver.cc(90)] AudioRtpReceiver::OnSetVolume: No audio channel exists.

It also shows “Zoom is temporarily unable to use your computer’s devices to connect to the meeting audio. Click “Join Audio by Computer” to try again.” after a timeout.

Okay, unsure exactly what fixed it, but was a mixed of forgetting to re-import jQuery after upgrading to newer Zoom SDK versions, or not preloading the locale.

This can be closed!

Hey @propty-dev,

Thanks for confirming, glad to hear it’s been resolved. :slight_smile:

Best,
Will