Empty field "timezone" for new users (SSO)

[a.koval (Алексей)]

Description
SSO users integration.

If any new user newer come to portal profile https://tinkoff.zoom.us/profile
the API not return the field user.timezone otherwice return good value.

Error
API

• https://marketplace.zoom.us/docs/api-reference/zoom-api/users/user
• https://marketplace.zoom.us/docs/api-reference/zoom-api/users/users
  return undefined field user.timezone for new SSO users.

Which App Type (OAuth / Chatbot / JWT / Webhook)?
JWT

Which Endpoint/s?

List Users - Users - Zoom API - API Reference

How To Reproduce (If applicable)

1. Create SSO new user
2. !!! This user should not pass to the page https://.zoom.us/profile
3. Try GET # /users/{userId} for this user
4. the field timezone - undefined

Screenshots (If applicable)

[a.koval (Алексей)]

• Additionaly (may be need create new thread)
  Also, imposible to create new meeting for such user (without timezone)
  JWT App by API POST # /users/{userId}/meetings

[tommy (Tommy Gaessler)]

Hey @a.koval,

Can you private message me the full response body from GET /users/{userId} so I can debug?

Thanks,
Tommy

[a.koval (Алексей)]

SOLUTION (for scheduled meetings only):
create meeting in fixed timezone - UTC (to set time as GMT).

[tommy (Tommy Gaessler)]

Happy to hear you resolved your issue!

Thanks,
Tommy