Error 122 while installing zoomapps-sample-js onto Zoom Client

Zoom Apps
1

I have created a zoom app on marketplace and copied the credentials into the .env file inside the cloned repository. I am using ngrok to access the app from the internet. I am using Ubuntu 20.04.

While opening the zoom client app, I am greeted with the Error code 122 inside the popup window from the Zoom Client.

Screenshot from 2023-07-17 18-37-18
Screenshot from 2023-07-17 18-37-181417×802 41.5 KB

So far, I have tried using in Incognito windows and relogging into my client window, but to no avail

2 Likes
2

Did you ever find a resolution?

1 Like
3

bump for interest, have the same issue. on ubuntu 22 lts

1 Like
4

Error code 122 typically indicates a problem with the app’s authentication or setup. Here are steps to resolve this:

  1. Check Credentials: Ensure the credentials in your .env file are correct and match the ones on your Zoom Marketplace app.
  2. Verify Ngrok Setup: Ensure your Ngrok tunnel is correctly set up and the URL is correctly configured in the Zoom Marketplace app.
  3. HTTPS Requirement: Make sure your Ngrok URL uses HTTPS, as Zoom requires secure URLs.
  4. OAuth Redirect URL: Confirm that the OAuth redirect URL in the Zoom Marketplace settings matches your Ngrok URL.
  5. Clear Cache: Clear your browser cache or try accessing in an incognito window again.
  6. Restart Services: Restart your local server and Ngrok to ensure all services are running correctly.

If the issue persists, consider checking Zoom’s developer forum for more specific guidance or contacting Zoom support.

1 Like
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Thanks for reporting this, I’ll test this out on Ubuntu and see if I can reproduce the issue.

6

I’m also having this issue. Has there been any resolution?

1 Like
7

Did you find a solution ?