Error fetching recordings: {"code":4711,"message":"Invalid access token, does not contain scopes:[cloud_recording:read:list_account_recordings:master]."}

API and Webhooks Cloud Recordings
1

Description
I am trying to retrieve a list of cloud recordings in my account. I am the master user and have added all the necessary roles but I am still getting an error when calling the endpoint (https://api.zoom.us/v2/accounts/${accountId}/recordings)

Error?
Below is the response I receive when requesting an auth token and as you see it returns the correct scopes

Access token response: {
access_token: ‘eyJzdiI6IjAwMDAwMSIsImFsZyI6IkhTNTEyIiwidiI6IjIuMCIsImtpZCI6ImYyOTRiYzEyLTdlNTQtNDQ4MS05NzgzLWY2ZDgwNGQ0M2Q5NSJ9.eyJhdWQiOiJodHRwczovL29hdXRoLnpvb20udXMiLCJ1aWQiOiJjcFQtc3dQMFNOV2FUUnJ3RkVqMjN3IiwidmVyIjo5LCJhdWlkIjoiN2I3ZGY2YzAwZTNkZWFlZGY1ZjM2MDZkMmZjZTQ4ZDAiLCJuYmYiOjE3MjI1NTIzMzcsImNvZGUiOiJWUTBJTVNDMlQ3eUtfaG9ONWJtQ1l3b1ducWZNeXhQcVkiLCJpc3MiOiJ6bTpjaWQ6WlFtTmg4SFpRc3lvcW5qUFhEa2FiUSIsImdubyI6MCwiZXhwIjoxNzIyNTU1OTM3LCJ0eXBlIjozLCJpYXQiOjE3MjI1NTIzMzcsImFpZCI6Im1MRTBDNXp4VGFXMkFEby02WXZ4eFEifQ.VoU_xF1-ksIUXwcIU2dmKcz0bpx_kaXnpzc2yumFJD-ntb2142Ku4kXd6fCLCYb057tCHDwwfL5ENRyqbRF6oQ’,
token_type: ‘bearer’,
expires_in: 3600,
scope: ‘account:read:list_sub_accounts:master account:read:sub_account:master webinar:read:webinar:admin webinar:write:invite_links:admin contact_group:read:list_groups:master contact_group:read:list_members:master cloud_recording:read:list_account_recordings:master cloud_recording:read:list_user_recordings:master cloud_recording:read:list_recording_files:master cloud_recording:read:recording:master’,
api_url: ‘https://api.zoom.us’
}

But I get this error message saying it does not contain the scopes needed

Error Message
Error fetching recordings: {“code”:4711,“message”:“Invalid access token, does not contain scopes:[cloud_recording:read:list_account_recordings:master].”}

1 Like
2

I’m getting this exact same error.

1 Like
3

I’m also getting same problems: with access_token response I see cloud_recording:read:list_account_recordings:master is enabled, but when calling /v2/accounts/{{account_id}}/recordings I always get message “Invalid access token, does not contain scopes:[cloud_recording:read:list_account_recordings:master].”.

If I replace account ID with “me”, I will see my recordings, but I need to see list of all recordings, as I can see it in my Zoom profile page at ADMIN / Account Management / Recording and Transcript Management.

I think, this is Zoom bug.