Error while saving an event subscription using a subdomain

API and Webhooks
1

Error while saving an event subscription using a subdomain

Description
When setting the endpoint for event webhooks I am unable to provide a subdomain. Without using a subdomain it is working as expected.

This might be a regex problem with a newer tld. We are using .cloud. If we swap this with lets say .de it works just fine.

Error
Invalid URL: sub.domain.cloud/webhooks/zoom

Which App Type (OAuth / Chatbot / JWT / Webhook)?
OAuth App

How To Reproduce (If applicable)
Steps to reproduce the behavior:

  1. Create an app
  2. Add an event subscription for any event
  3. Enter a subdomain with the tld .cloud in any of the endpoint fields
  4. Save
  5. See error
2

Hi @jkdv ,

We’re looking into all of the accepted webhook subdomains and will try to get back to you as soon as I have that information :slight_smile: . In the interim, is it possible to use the working domain and have traffic rerouted to the intended cloud subdomain?

Gianni

3

Hey there,

it is possible but not ideal. We could set up a CNAME on a .de domain.
Is there any ETA? We want to publish soon and by not knowing the waiting time for the review process every second counts for us.

Greetings from Germany

4

Hi @jkdv ,

Thank you for your response. At this time there is not updated ETA on all the accepted subdomain options, but I will follow up with the SMEs in that department.

Gianni

5

I got a similar issue on a subdomain of a tech site.

When setting the endpoint for event webhooks I am unable to provide a subdomain. Without using a subdomain it is working as expected.

6

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