Event Subscription URL not working with certain domains

API and Webhooks
1

Description
I have an OAuth app where I’m trying to enable event subscriptions. The callback URL I’m trying to set has a .co TLD and contains a subdomain. I’m noticing that certain URLs with subdomains can be successfully saved, but others will raise an error.

For example:
https://foo.test.co/myapi/webhooks does not save, but https://foo.test.io/myapi/webhooks saves fine.

Error
Invalid URL: https://foo.test.co/myapi/webhooks

Which App Type (OAuth / Chatbot / JWT / Webhook)?
OAuth

Which Endpoint/s?
Event Subscription for Recordings – All Recordings Have Completed

How To Reproduce (If applicable)
Steps to reproduce the behavior:

  1. Create and configure OAuth App
  2. Go to Feature tab
  3. Create a new event subscription and enter https://foo.test.co/myapi/webhooks for the callback URL
  4. Click save to see error

Additional context
The URLs provided are just examples. I’d be happy to DM support for the exact URLs.

2

Disregard. I’m noticing that the URL inputted must actually be accessible. We were testing with URLs that aren’t live yet.

1 Like
3

Happy you were able to figure it out @skay !

4

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