Event Subscription URL not working with certain domains

I have an OAuth app where I’m trying to enable event subscriptions. The callback URL I’m trying to set has a .co TLD and contains a subdomain. I’m noticing that certain URLs with subdomains can be successfully saved, but others will raise an error.

For example:
https://foo.test.co/myapi/webhooks does not save, but https://foo.test.io/myapi/webhooks saves fine.

Invalid URL: https://foo.test.co/myapi/webhooks

Which App Type (OAuth / Chatbot / JWT / Webhook)?

Which Endpoint/s?
Event Subscription for RecordingsAll Recordings Have Completed

How To Reproduce (If applicable)
Steps to reproduce the behavior:

  1. Create and configure OAuth App
  2. Go to Feature tab
  3. Create a new event subscription and enter https://foo.test.co/myapi/webhooks for the callback URL
  4. Click save to see error

Additional context
The URLs provided are just examples. I’d be happy to DM support for the exact URLs.

Disregard. I’m noticing that the URL inputted must actually be accessible. We were testing with URLs that aren’t live yet.

1 Like

Happy you were able to figure it out @skay !

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