Error while updating a collaborator's role for a whiteboard

API and Webhooks
1

Hi,

I am trying to use patch request to update whiteboard collaborator (For some reasons i am unable to insert APIs link ) even though proper scopes are in place and with an active access token I am unable to update the collaborator’s role.
I have tried to make a collaborator (using the collaborator_id) to owner, co-owner, and even viewer the same error comes up every time.

Are there any setting I need to change in App level, Account level or from the User end.

Also APP owner, board owner and collaborator are three different accounts.

Error :

Status Code - 403
{
    "code": 111901,
    "message": "Permission is needed to complete this request. Ask owner for access."
}

Curl request :

curl --location --request PATCH 'https://api.zoom.us/v2/whiteboards/<white_board_id>/collaborator' \
--header 'Content-Type: application/json' \
--header 'Authorization: Bearer <BEARER_TOKEN>' \
--data '{
  "collaborators": [
    {
      "collaborator_id": "<COLLABORATOR_ID">,
      "role": 0
    }
  ]
}'
2

Hi @newbieDev
Thanks for reaching out to us and welcome to the Zoom Developer Forum!
Have you been able to troubleshoot this on your end?

3

Hi @elisa.zoom,

I tried to change some settings for the account owner.
like granting View and edit access.

But that didn’t work.

Can you please help me out on this?

Thanks

4

Hi @newbieDev
I was not able to replicate this on my end. Using the patch request, I can update the collaborator’s role.
I will send you a DM to get more specific details about this issue.