Ethernet MAC address is showing up instead of Wireless LAN MAC address

API and Webhooks Meetings
1

API Endpoint(s) and/or Zoom API Event(s)
v2/metrics/meetings/93221128976/participants?type=past
v2/metrics/meetings/93221128976/participants/16778240/qos?type=past

Description
*I am trying to get Zoom meeting details between 2 clients who have both ethernet & Wi-Fi connections. In the data response to the above mentioned APIs, the “*mac_addr” field in the response is that of the ethernet MAC address instead of the Wireless adapter MAC address. Please note the “network_type=Wifi” returned corresponds to Wi-Fi though in the same response.

Zoom Version: version=6.5.9.11873
network_type=Wifi
connection_type=P2P

Error?
Ethernet MAC address is returned instead of Wi-Fi MAC address in the API responses.

Please let me know how is the MAC address decided while responding when both ethernet/LAN & Wireless/WLAN MAC addresses are present?
And in this case when the “network” returned is “Wifi”, it’s expected to return Wireless MAC address.

Please let me know.

3

Hey @ucczoomaruba , looking into this for you!

4

Hi @gianni.zoom , any update on this?

5

Hi @ucczoomaruba , I haven’t heard back, but I’m going to try a different resource and need a bit more info from you. Please address the following in the private message I’m opening for you that you’ll see in your notifications:

Can you please query these endpoints again and provide the following:

  • zm-tracking-id from the response headers for each
  • screenshot showing the response mac_addr and network_type
  • production client id for app
  • proof that the ethernet MAC address is being returned vs. the wifi one
6

Hi @gianni.zoom , I have replied with necessary information over the private message.

7

Thanks so much @ucczoomaruba , investigating this.

8

Opened a service engineering ticket since I was not able to get the answers I need through internal knowledge bases. Waiting to hear back (ZSEE-180772).

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