Would like to upload "unassigned" MAC Addresses to an Account via an API

Using this template helps us debug your issues more effectively :slight_smile:

Is there a mechanism to use JWT authentication to upload “unassigned” MAC Addresses to an account?

The full error message or issue you are running into.
Error code: Forbidden
403 :
{“code”:2031,“message”:“Zoom Phone has not been enabled for this account.”}

Which App Type (OAuth / Chatbot / JWT / Webhook)?

Which Endpoint/s?
any endpoint which can accomplish the task.
we have tried
where 51375391 is the account id;

both have not been successful in uploading “unassigned” devices.

How To Reproduce (If applicable)
Steps to reproduce the behavior:
JSON body =
{“mac_address”:"",“display_name”:“valid mac address”, “type”:“Poly”,“model”:“vvx150”}

Screenshots (If applicable)
If applicable, add screenshots to help explain your problem.

Additional context
Add any other context about the problem here.

Hello @shalasz !

I see that you have opened an inquiry with us via our support portal, with more relevant details there. I am currently reviewing that ticket and will provide you with an update once I have one available.

Kind regards,

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