Event join_url sends to login page

[Demutex (Marco)]

Hello,

we have a proprietary website where our users are registered. We currently display our Zoom Events on this website via the API and we are aiming to achieve the following workflow:

• Allow users to register for the Zoom Event directly from our website.

• Provide a personalised join link to the users, allowing them to join the event directly without needing to log with a Zoom account.

I have successfully implemented this workflow using the API to create a ticket for the Event, the response includes a unique join_url that should allow the user to enter the Event (lobby) immediately without authentication.

The Event access is configured with “Registration required” and “Bypass authentication”.

Current Issue: when the users clicks the join_url link, they are still forced to log in to a Zoom account to proceed, redirected to this page:

https://zoom.us/signin?branding=zoomevents#/login

Is there anything I’m missing?
Is it possible to allow users to join the Event simply clicking a personalised link without any authentication?

Thank you

[elisa.zoom (Elisa)]

Hi @Demutex
Thanks for reaching out to us and welcome to the Zoom Developer forum.
When you create the ticket, are you passing the fast_join field as true?

[Demutex (Marco)]

Thanks so much, Elisa, it works now!
I’d missed that parameter; I relied too much on Copilot, which kept saying that the authentication method isn’t ticket-specific, but event- or session-specific, so I didn’t go much deeper into the ticket creation parameters.
Thanks again, you saved my New Year’s Eve