Event 'onUserIsInWaitingRoom' not fired

Meeting SDK Web
1

hi,

i have upgrade to zoom sdk 1.8.1 and included your 4 ‘inMeetingServiceListeners’ from your websdk documentation in the js file using your ZoomMtg interface:

ZoomMtg.inMeetingServiceListener('onUserJoin', function (data) {                                                                                                                                                                                                        
  console.log(data);                                                                                                                                                                                                                                                          
});                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
ZoomMtg.inMeetingServiceListener('onUserLeave', function (data) {                                                                                                                                                                                                             
  console.log(data);                                                                                                                                                                                                                                                          
});                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
ZoomMtg.inMeetingServiceListener('onUserIsInWaitingRoom', function (data) {                                                                                                                                                                                                    
    console.log("USER IN WAITING ROOM!");                                                                                                                                                                                      
    console.log(data);                                                                                                                                                                                                                                                          
});                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
ZoomMtg.inMeetingServiceListener('onMeetingStatus', function (data) {                                                                                                                                                                                                         
// {status: 1(connecting), 2(connected), 3(disconnected), 4(reconnecting)}            
  console.log(data);                                                                                                                                                                                                                                                          
});

when i start a meeting as host via websdk and join with a desktop client to this running meeting, the ‘onUserJoin’ callback is called, but NOT ‘onUserIsInWaitingRoom’, i.e. i do not see the expected log lines.
Are you aware of a bug relating to this topic?

thx in advance
Hari

2

Hey @harald.glanzer,

Do you have the waiting room enabled for this meeting? If you could share the meetingUUID we can look into this further.

Thanks,
Tommy

3

yes, waiting room is active for this account.

4

Hey @harald.glanzer,

Can you share the Meeting UUID where you’re seeing this? This will help me to take a closer look.

Thanks,
Will

5

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