Zoom is unable to connect to socket server: zoomiad93rwg.iad.zoom.us
We started experiencing this from yesterday,
I tried resolving bunch of domains manually that were failing resolution, why is zoom client trying to connect to unavailable domain name?
Browser Console Error
Browser: WebSocket connection to ‘wss://zoomiad93rwg.iad.zoom.us/wc/api/3412939782…’ failed: Error in connection establishment: net::ERR_NAME_NOT_RESOLVED
Which Web Meeting SDK version?
Please update if you find a fix, this is a major outage, we’ll also update here if we find a solution.
@chakradarraju see my latest message in the other thread, we’ve seen the errors taper off as of late yesterday.
@ryan We noticed that it tapered off last night too.
Hi, @ryan , @syekollu , and @chakradarraju ,
Thank you for reporting this issue. Can you confirm if you are still seeing the same behavior? If so, can you share a screen shot or video reproducing the behavior?
We noticed this problem right now, in our case with (remove spaces between points, forum link limit):
zoomiad5rwg . iad . zoom . us
zoomiad7rwg . iad . zoom . us
zoomiad8rwg . iad . zoom . us
zoomiad9rwg . iad . zoom . us
…seems to rotate the number.
Connecting from Europe country:
zoomff13422490131rwg . cloud . zoom . us
We cannot use Zoom SDK at all!!
Thank you for reporting this behavior. Can you submit a support ticket with the following details and share the ticket number with me :
Zoom Account ID
Account Admin Email Address
Developer Email Address
Impacted Meeting ids Date and Time:
All ok right now, maybe was a temporary issue last night, or a maintenance not communicated on status.zoom.us
Thanks for the fast response.
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