Failed to connect cloud server

Meeting SDK Windows
1

After install the connecter VM and recoding VM am trying to make call from zoom desktop application logged in with user type on-premise and the call not stared and i get message failed to connect cloud server .

  • OS: [Windows 10]

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2

Hey @isoft_mohammad.abula,

Thanks for using the dev forum!

Are you using the Zoom SDK or the Zoom Application?

Thanks!
Michael