Zoom windows sdk connection failure

Meeting SDK Windows
1

Description
Starting from 7/18 15:00 PST, we’re seeing a lot of zoom sdk connection failures

The log we see is the following (in reverse time order)

2021-07-19, 19:19:47.021173 | 0x0000c064 - Meeting status: 7, result: 0
2021-07-19, 19:19:47.021173 | 0x0000c064 - Meeting status: 6, result: 505
2021-07-19, 19:19:47.021173 | 0x0000c064 - Meeting status: 4, result: 0

It seems that the bot was disconnected (4), and then got a connection failure (6) with error code 505. and the meeting just ended.

Which Windows Client SDK version?
v5.2.42037.1112

To Reproduce(If applicable)
Steps to reproduce the behavior:

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  3. Scroll down to ‘…’
  4. See error

Screenshots
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Device (please complete the following information):

  • Device: [e.g. Dell XPS 13]
  • OS: [e.g. Windows 10]

Additional context
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2

Hey @guowei.shieh,

Thanks for using the dev forum!

Are you using ZAK tokens to start your meetings? If so, are you caching are re-using the tokens?

Thanks!
Michael

3

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