Failed to load resource: the server responded with a status of 403 () zoom-meeting-1.7.9.min.js:1

[utkarshkoushik (UTKARSH)]

Description
While starting the latest release of 1.7.9 the sample app web-sdk (CDN) gives the following error – “Failed to load resource: the server responded with a status of 403 () zoom-meeting-1.7.9.min.js:1” just after loading that is without initiating any API calls or any other event.

Error
Failed to load resource: the server responded with a status of 403 () zoom-meeting-1.7.9.min.js:1

Which version?
1.7.9

To Reproduce(If applicable)
Steps to reproduce the behavior:

1. On your terminal run git clone https://github.com/zoom/sample-app-web.git --branch master --depth 1
2. cd sample-app-web/CDN
3. npm install
4. npm run start
5. Open console of browser to see error

Additional context
Also while trying to run the sample app (Local) during npm install it gives an error “No matching version found for @zoomus/websdk@^1.7.9.”

[aman1 (Aman)]

I am also facing the same issue, 403 error since their last update of the version 1.7.9. I am not able to get the documentation and stuffs for 1.7.8 also.

[tommy (Tommy Gaessler)]

Hey @aman1, @utkarshkoushik,

Are you still experiencing this issue? It should work as both github and NPM have been updated with the new version:

@zoomus/websdk

zoom/websdk

Thanks,
Tommy

[nvivot (Nicolas)]

Is it normal to get this on the console ?

[tommy (Tommy Gaessler)]

Hey @nvivot,

Strange, is the Web SDK working despite these warnings?

Thanks,
Tommy

[nvivot (Nicolas)]

I don’t know, since the recaptcha feature is not working at all i cannot fully test our application with 1.7.9

[tommy (Tommy Gaessler)]

Gotcha @nvivot, let me help you get the recaptcha feature working.

Thanks,
Tommy

[fiveable_austin (Austin)]

I am also experiencing these exact same warnings with 1.7.9, sourced from the CDN. It in fact makes my entire screen go black. @tommy

[tommy (Tommy Gaessler)]

Hey @fiveable_austin,

Can you share a screenshot of the browser console errors and the Zoom error please?

Possibly related threads:

Was the Web SDK down?

Description When attempting to join a meeting via the SDK, the following endpoints were returning 404. Nothing has changed in the application however it is now working again. Does anyone have experience with this issue, as I want to determine if it’s a client-side fault or a zoom-side fault… Error The below endpoints were returning a 404 message. https://rwcva.cloud.zoom.us/wc/ping/[...]?ts=[...]&auth=[...]&rwcToken=[...]&_=[...] https://rwcff.cloud.zoom.us/wc/ping/[...]?ts=[...]&auth=[...]&…

Could not connect to Web Server error. errorCode: 3622

Description errorMessage: “Could not connect to Web Server error.”, errorCode: 3622 GET https://rwcva.cloud.zoom.us/wc/ping/… GET https://rwcff.cloud.zoom.us/wc/ping/…

Thanks,
Tommy

[patelrahul0246 (PCOG12)]

@tommy can you please let me know that way 403 error

DevTools failed to load SourceMap: Could not load content for https://source.zoom.us/1.8.1/lib/webim.min.js.map: HTTP error: status code 403, net::ERR_HTTP_RESPONSE_CODE_FAILURE

[tommy (Tommy Gaessler)]

Hey @patelrahul0246,

Please create a new topic and fill out the post template so we have enough details to help.

Thanks,
Tommy

[shehab_xc (Shehab)]

hellow @tommy
i have same issue field to load some api i don’t no why
service rwcprod.zoom.us/wc/ping

[tommy (Tommy Gaessler)]

Hey @shehab_xc, happy to help!

Please create a new topic and fill out the post template so we have enough details to help .

Thanks,
Tommy

[shehab_xc (Shehab)]

Hi @tommy i already did

Fail to join the meeting

hi @tommy i have a error when i try to join a meeting i use npm sdk v 1.8.3 here is my code [for tommy] { console.log('meetConfig',this.meetConfig) ZoomMtg.join({ meetingNumber: this.meetConfig.meetingNumber, userName: this.meetConfig.username, signature: signature, apiKey: this.meetConfig.apiKey, userEmail: this.meetConfig.…

[tommy (Tommy Gaessler)]

Thanks @shehab_xc, I will address you there.

-Tommy

[zubair_iqbal (Zubair)]

@tommy I have updated to latest version but still getting 403 error?

[zubair_iqbal (Zubair)]

[MaxM]

Hey @zubair_iqbal,

Thank you for reaching out to the Zoom Developer Forum. Is the issue you’re seeing similar to the following forum post?

Your connection has timed out, zoom webSdk

Description I have an app in angular which 200 people connect to take a class, but between 4 or 5 people have an error when they want to enter the meeting Error your connection has timed out and you cannot join the meeting. verify your network connectivity and try again. sdk. the error is with any browser or device Which Web Client SDK version? zoomus/websdk 1.8.5 [49f3e911-3b2b-4ef7-b1a9-83c7f26259f3]

If so, please follow up there as to if you are using Angular with your implementation. Further please try testing this with the Sample Web App.

If that doesn’t cover your issue, please create a new forum topic for your issue and fill out the post template. I’m going to close this topic because it’s older but I’ll follow up with you in the topic above.

Thanks,
Max