Failure to login when app installed from marketplace on zoom desktop app(Mac)

Zoom Apps
1

Zoom Apps Configuration
We are using a Node.js backend with a React frontend for our Zoom App.
Trying to install app from Zoom desktop app (Mac - Version: 6.0.11 (35001)) - marketplace

Description
We are encountering an issue with the redirect URL during the production app installation from the Zoom Marketplace. The installation process is not redirecting to URL as specified in our app credentials. This is causing an error as the user is not getting authenticated. We have provided the Direct Landing URL, users are not taken to this when they click add

Error?
Because the redirect page is not called after the user authenticates Zoom. The user is not getting authenticated by our app.

How to reproduce: 1. Go to the Zoom Marketplace from the Zoom Mac desktop app
2. Search for “BarRaiser.”
3. Attempt to install the app.
4. After auth it shows an error(auth URL is not called)
(it is working well when the app is installed from https://marketplace.zoom.us/)

2

Hello and welcome to the Zoom Developer Forum, @avinash! I’m happy to help you. Could you share a screenshot of what you see after trying to install the app? Also, is the app being installed, or are you not seeing it at all? I’ve encountered instances where the redirect URL flow was not completed but the app was successfully added to my account.