Feature: Record audio transcript regardless of whether Gong's notetaker is present

Scenario: A client requests a Zoom transcript of a meeting, but Zoom doesn’t transcribe if Gong’s “Notetaker” transcription service is present or enabled in meetings.

  • Given that Gong is integrated with Zoom and actively recording/transcribing meetings
  • When I have settings and policies in place within Zoom to record and transcribe meetings
  • Then Zoom should also create a transcription and recording
  • And work in tandem with Gong
  • So that full recordings and transcriptions are available in both services, without one trying to disable the other.