FPS errors when switching camera

After joining a session when I use the function switchCamera the camera freeze for some seconds (sometimes more than 15) with multiple 'fps error' messages logged form 'JsMediaSDK_VideoRender.js:64'.
Sometimes I have the same issue when I disable and then enable again a Camera using stopVideo and startVideo functions.

I am using the version v1.0.0 of the FCWSDK

Is there any workaround for this issue or should I wait for a fix?


Hey @vincent.deville.pro,

Thanks for reporting this! Can you please share your device and browser information so we can take a look?


Hi @tommy,

I had this issue on a Windows 10 computer and a Mac using the Chrome browser version 87.0.4280.88 (latest).

On the Mac I am switching between the internal ‘FaceTime HD 720p’ and an external ‘C922 Pro Stream Webcam 1080p’. My webcams have different resolutions.

Thanks @vincent.deville.pro,

We are taking a look at this and will update you with what we find. (CS-2776)