Frozen video on iPhone Chrome

Video SDK Web
1

Description
I am trying to use the Video SDK for Web in a webpage, but when in a session in Chrome on an iPhone the video of the iPhone user is only showing a single image from the video camera, i.e. the video is frozen. It works fine if used in Chrome on the desktop.

Which Web Video SDK version?
1.7.10

Device (please complete the following information):

  • Device: iPhone XR
  • OS: iOS 16.5
  • Browser: Chrome
  • Browser Version: 114.0.5735.99
2

Hi @jburke1 ,

i’ve just tested this, and it is working fine. What sample code are you using? Or are you writing this from scratch?

3

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