Get Meeting Recordings vs Get Meeting Recording Settings


I saw that there is an inconsistency in the Password returned by these two APIs for the same Meeting. It doesn’t happen for all meetings, but noticed it happening for a few.

The one returned from the “Get Meeting Recording Settings” API didn’t work for playing the Recording, but the other one worked.


Inconsistency in the API responses

Which App Type (OAuth / Chatbot / JWT / Webhook)?

Which Endpoint/s?

Additional context

  • I would like to know which API should I use for getting the password for the playing the video recordings?
  • Why there is a difference only for a few meetings?


Hi @leenasn,

Thanks for raising this with us—in order to take a closer look, can I kindly ask if you could please share the example API requests and responses that included the differing passwords with us directly at This will be helpful to further investigate.