GET /metrics/meetings/{meetingId}/participants, "participants":"leave_time" not get

hello,
I used the API.
GET /metrics/meetings/{meetingId}/participants

Which App Type (OAuth / Chatbot / JWT / Webhook)?
JWT

Two days ago, when I left, “leave_time” was returned.

return sample:

{"page_count":1,"page_size":300,"total_records":3,"next_page_token":"","participants":[{"user_id":"16778240","user_name":"yasutaka hatsusegawa","device":"不明","ip_address":"118.241.149.20","location":"Nakano (JP)","network_type":"Wifi","data_center":"日本","connection_type":"UDP","join_time":"2021-07-19T06:10:23Z","share_application":false,"share_desktop":false,"share_whiteboard":false,"recording":false,"pc_name":"DESKTOP-ALRHP3A","domain":"","mac_addr":"","harddisk_id":"","version":"","email":"hatsusegadev@gmail.com","status":"in_meeting","customer_key":""},{"id":"bwSLB7uoR4WtIHte6PWsKg","user_id":"16779264","user_name":"ファランクス カイン","device":"不明","ip_address":"118.241.149.20","location":"Nakano (JP)","network_type":"Wifi","data_center":"日本","connection_type":"UDP","join_time":"2021-07-19T06:11:25Z","share_application":false,"share_desktop":false,"share_whiteboard":false,"recording":false,"pc_name":"MYCOMPUTER","domain":"","mac_addr":"","harddisk_id":"","version":"","email":"y.hatsusegawa@gmail.com","status":"in_meeting","customer_key":""},{"id":"oJDWm-9aQIyBSFOcYHY2XQ","user_id":"16780288","user_name":"充雄 西尾","device":"不明","ip_address":"124.210.94.19","location":"Konosu (JP)","network_type":"有線","data_center":"日本","connection_type":"UDP","join_time":"2021-07-19T06:12:34Z","leave_time":"2021-07-19T06:12:59Z","share_application":false,"share_desktop":false,"share_whiteboard":false,"recording":false,"pc_name":"DESKTOP-M2U5JQ6","domain":"","mac_addr":"","harddisk_id":"","version":"","leave_reason":"充雄 西尾 がミーティングから退室しました。<br>理由:がミーティングから退室しました。","email":"nishio@mcf.cn","status":"in_meeting","customer_key":""}]}

But today, even if I leave, “leave_time” is not returned.

return sample:

{"page_count":1,"page_size":300,"total_records":2,"next_page_token":"","participants":[{"id":"ocFzVCldTUu07n8je2c5Jg","user_id":"16778240","user_name":"Hiroshi Makabe","device":"不明","ip_address":"126.33.213.245","location":"(JP)","network_type":"セルラー","data_center":"日本","connection_type":"UDP","join_time":"2021-07-20T10:40:35Z","share_application":false,"share_desktop":false,"share_whiteboard":false,"recording":false,"pc_name":"","domain":"","mac_addr":"","harddisk_id":"","version":"","email":"sinpen17@bf.mbn.or.jp","status":"in_meeting","customer_key":""},{"id":"P4UI8rw4TvmhSOgAkC7sbA","user_id":"16779264","user_name":"八四六 居酒屋","device":"不明","ip_address":"221.115.101.83","location":"Urayasu (JP)","network_type":"Wifi","data_center":"日本","connection_type":"UDP","join_time":"2021-07-20T10:40:43Z","share_application":false,"share_desktop":false,"share_whiteboard":false,"recording":false,"pc_name":"MBP13_2018","domain":"","mac_addr":"","harddisk_id":"","version":"","email":"akiba846@gmail.com","status":"in_meeting","customer_key":""}]}

How can I get in and out of a meeting?
Thanks.

Hi @va4w.create,

Was this meeting ongoing/live when you called the API? Do you have the exact URL you used?

Let me know—thanks!
Will

Hello,

API Call, live.
DateTime : 2021/07/20 20:20:00 (Japan Standard Time)
URL: https://api.zoom.us/v2/metrics/meetings/81661210929/participants/?type=live&page_size=300

return value:

{"page_count":1,"page_size":300,"total_records":2,"next_page_token":"","participants":[{"id":"ocFzVCldTUu07n8je2c5Jg","user_id":"16778240","user_name":"Hiroshi Makabe","device":"不明","ip_address":"126.33.213.245","location":"(JP)","network_type":"セルラー","data_center":"日本","connection_type":"UDP","join_time":"2021-07-20T10:40:35Z","share_application":false,"share_desktop":false,"share_whiteboard":false,"recording":false,"pc_name":"","domain":"","mac_addr":"","harddisk_id":"","version":"","email":"sinpen17@bf.mbn.or.jp","status":"in_meeting","customer_key":""},{"id":"P4UI8rw4TvmhSOgAkC7sbA","user_id":"16779264","user_name":"八四六 居酒屋","device":"不明","ip_address":"221.115.101.83","location":"Urayasu (JP)","network_type":"Wifi","data_center":"日本","connection_type":"UDP","join_time":"2021-07-20T10:40:43Z","share_application":false,"share_desktop":false,"share_whiteboard":false,"recording":false,"pc_name":"MBP13_2018","domain":"","mac_addr":"","harddisk_id":"","version":"","email":"akiba846@gmail.com","status":"in_meeting","customer_key":""}]}

but, At this time, the user “sinpen17@bf.mbn.or.jp” had already left the meeting room.
User “akiba846@gmail.com” was in the meeting room.

Thanks!

Hi @va4w.create,

Thank you for confirming these details—we believe this was related to a known issue experienced earlier in the week, which has since been resolved.

You should not see this issue for meetings going forward. For any past meetings that experienced this issue, if you’d like us to put in a request to patch the data, please send an email to developersupport@zoom.us with the request details and reference the missing leave_time.

Thank you,
Will