Description
after join meeting, ipad/iphone device get random crash. please review the attachment file
Which version?
[v4.1.34076.1024]
Description
after join meeting, ipad/iphone device get random crash. please review the attachment file
Hi,
We have received your request and will be updating you shortly.
Thanks
Hi guan_bj,
Thanks for using Zoom SDK and thanks for providing the crash logs. Based on your logs, the root cause of this issue is the instance of MobileRTCMeetingServiceDelegate
was not set to nil
after you finish using our Zoom services. We defined the delegate as assign property
, which needs to be set nil
manually.
@property (nullable, assign, nonatomic) id<MobileRTCMeetingServiceDelegate> delegate;
Setting the delegate to nil
should fix this crash.
Hope this helps. Thanks!
thanks Carson
this solution is perfect
Hi,
Glad to hear that the problem is resolved. However, the version you are using is relatively old, we highly suggest upgrading to the latest version since we have introduced a lot of enhancement on usability, security, bug fixes, etc. Please visit https://github.com/zoom/zoom-sdk-ios/releases/tag/v4.3.1.47201.0322 and download our latest version of SDK.
BTW, may I inquire what is the device info and iOS info for this crash?
Happy Zooming!