Description
As of yesterday I’m getting this error when attempting to download video recordings or chat transcripts using the zoom webhook that sends recording.completed events. This was working perfectly since last November and as of yesterday there videos failed
Error
{“status”:false,“errorCode”:124,“errorMessage”:“Forbidden”}.
Which App Type (OAuth / Chatbot / JWT / Webhook)?
This is using the webhook app
Here’s the payload
{
"applicationId": "zohZSl8xT1a7w91x7JPsAg",
"monitorTime": 1653326859194,
"traceId": "v=2.0;clid=us02;rid=WEB_626306c4180b89d18d47545d64b771ed",
"accountId": "eL6Fr6WHSzeR1LdJ5tw-OQ",
"event": "recording.completed",
"status": "410",
"userId": "yUTsmn-ITCiw1XMrWr7IbA",
"url": "https://hook.integromat.com/etmoyl4hhemftp4nza9tg5rr39or9cjn",
"subscriptionId": "dxDuiK-ESB63lnytqAEDbg",
"requestHeaders": "N/A",
"requestBody": {
"payload": {
"account_id": "eL6Fr6WHSzeR1LdJ5tw-OQ",
"object": {
"uuid": "+BAOmPbATqmHLJHoZ3hOfA==",
"id": 86991415335,
"account_id": "eL6Fr6WHSzeR1LdJ5tw-OQ",
"host_id": "yUTsmn-ITCiw1XMrWr7IbA",
"topic": "Make.com TechTalk for Make Partners",
"type": 8,
"start_time": "2022-05-23T15:55:38Z",
"timezone": "America/Toronto",
"host_email": "alex@newpathconsulting.com",
"duration": 74,
"total_size": 907902398,
"recording_count": 2,
"share_url": "https://us02web.zoom.us/rec/share/qJRoOSANEt4LA8WBqESU6KvQA_g7sTdiCbJNTLoK4y7X_l3cyt63Z6yGPwm_BnY3.ssqjy252kSqm3hzr",
"recording_files": [
{
"id": "41de7b7f-56d6-4e8d-87a5-0eaf123e104a",
"meeting_id": "+BAOmPbATqmHLJHoZ3hOfA==",
"recording_start": "2022-05-23T15:55:38Z",
"recording_end": "2022-05-23T17:09:44Z",
"file_type": "MP4",
"file_extension": "MP4",
"file_size": 907901788,
"play_url": "https://us02web.zoom.us/rec/play/6QlnFoSuXIkKQqXB5ZbMsy1wsrCFebutew_L18IepFOddKzDbog2HNjLSgtEk1Yw9Py--idfoW6FwQ84.-4sQyEpxVcvyFxbP",
"download_url": "https://us02web.zoom.us/rec/webhook_download/6QlnFoSuXIkKQqXB5ZbMsy1wsrCFebutew_L18IepFOddKzDbog2HNjLSgtEk1Yw9Py--idfoW6FwQ84.-4sQyEpxVcvyFxbP/C7b8BzuXZpGAqyUpnopUpcxENc7nyrnnMy45eOWVJB-gvYHsuybhCi_EkiJuGPM.YjFzMJfcNWC4cw9C",
"status": "completed",
"recording_type": "shared_screen_with_gallery_view"
},
{
"id": "82101a04-e7db-4c63-b2a2-da197e0d4085",
"meeting_id": "+BAOmPbATqmHLJHoZ3hOfA==",
"recording_start": "2022-05-23T15:55:38Z",
"recording_end": "2022-05-23T17:09:44Z",
"file_type": "CHAT",
"file_extension": "TXT",
"file_size": 610,
"play_url": "https://us02web.zoom.us/rec/play/CHvtklz8D-Uftrbtmk9hcqlHVDzJ4zRUR0d9MPZnSBuEbeGdKF_KjuvV3YGuyK_L-hUQJn3iqXbFAQlP._3rDW0uGyDK5Zngc",
"download_url": "https://us02web.zoom.us/rec/webhook_download/CHvtklz8D-Uftrbtmk9hcqlHVDzJ4zRUR0d9MPZnSBuEbeGdKF_KjuvV3YGuyK_L-hUQJn3iqXbFAQlP._3rDW0uGyDK5Zngc/dAeUZS4uBhJ-mPGk3D7L8AGHOCdPVip9wx2rO2JgKEKStPlqSTHg6MYzXWnAcZB9.4v4-WMI4qJWZCVUq",
"status": "completed",
"recording_type": "chat_file"
}
],
"on_prem": false
}
},
"event_ts": 1653326840838,
"event": "recording.completed",
"download_token": "eyJhbGciOiJIUzUxMiJ9.eyJpc3MiOiJodHRwczovL2V2ZW50Lnpvb20udXMiLCJhY2NvdW50SWQiOiJlTDZGcjZXSFN6ZVIxTGRKNXR3LU9RIiwiYXVkIjoiaHR0cHM6Ly9vYXV0aC56b29tLnVzIiwibWlkIjoiK0JBT21QYkFUcW1ITEpIb1ozaE9mQT09IiwiZXhwIjoxNjUzNDEzMjU1LCJ1c2VySWQiOiJ5VVRzbW4tSVRDaXcxWE1yV3I3SWJBIn0.qezPAWD748QTpIlH4EOpK8eS4lDvZ8MI14h53CFx1D2JYS1KMOlMmk7KWstmQtPSAtipF67_VXmNyhaoEqz_8w"
},
"responseHeaders": {
"Server": "nginx",
"Date": "Mon, 23 May 2022 17:27:39 GMT"
},
"runTime": "493",
"ttl": 1654536460,
"requestParameters": undefined,
"responseData": undefined
}
Which Endpoint/s?
Watch videos webhook
How To Reproduce (If applicable)
Steps to reproduce the behavior:
Here’s an example download url that now fails with 124 error
Additional context
I was using make.com to automate the download of zoom videos.